California Penal Code section 832.5 Procedures for investigation of citizens’ complaints against personnel, reads in part:

Each department or agency in the state that employs peace officers shall establish a procedure to investigate complaints by members of the public against the Law Enforcement personnel of these departments or agencies, and shall make a written description of the procedures available to the public. Complaints and any reports or findings relating to these complaints shall be retained for a period of at least five years.

California statues required Law Enforcement agencies to respond to your complaint within 30 days of filing (California Penal Code 832.7)

You have the right to make a complaint against a police officer for any improper police misconduct. California law requires this agency to have a procedure to investigate citizen's complaints. You have a right to a written description of this procedure. This agency may find that after the investigation that there is not enough evidence to warrant action on your complaint. Even if that is the case, you have the right to make a complaint and have it investigated if you believe an officer behaved improperly.


1. Force Used
2. False Arrest
3. Discrimination
4. Criminal Conduct
5. Racial/Ethnic Slurs


1. Poor Service
2. Discourtesy
3. Improper Procedure
4. Conduct unbecoming a Peace Officer
5. Other Misconduct that reflects upon the Department

Lassen County Sheriff’s Department
1415 Sheriff Cady Lane
Susanville, CA 96130
(530) 251-2884
File a Complaint form (PDF)

City of Susanville Police Department
1801 Main Street
Susanville, CA 96130
(530) 257-5603
File a Complaint form (PDF)

Attorney General
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244
(800) 952-5225
File a Complaint Form (PDF)

California Highway Patrol
Department of California Highway Patrol
Office of Investigations
601 North 7th Street, P.O. Box
Sacramento, CA 94298
(916) 843-3060
File a Complaint form (PDF)

Lassen County Grand Jury
Complaints are mailed to:
Grand Jury foreman
Lassen Superior Court
Hall of Justice
2610 Riverside Drive
Susanville, CA 96130
File a Complaint form (PDF)

The primary function of a Civil Grand Jury is to oversee all aspects of the legislative and administrative departments that make up county, city and special district governments.

The Civil Grand Jury has the power to investigate them to ensure they are efficient, honest, fair, and dedicated to serving the public and individual Citizens. The Civil Grand Jury is an arm of the court and has subpoena powers. By law, Grand Jurors may not disclose the evidence obtained in their investigations or reveal the names of complainants or witnesses. As with all investigations, it takes 12 votes to release a report to the public

All - Inclusive Investigative Services, CA #PI 25720 (530) 310-0428
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